Privacy Policy

WHO ARE WE

We are responsible for the processing of personal data as reflected in this privacy statement. For any questions and/or comments, we can be contacted via the details below:

Shop Est'Seven
info@shopestseven.com

Shop Est'Seven collects personal information in several ways when you place an order or register for services offered by Shop Est'Seven. By registering, you accept the collection of your personal information by Shop Est'Seven. In order to process your order, check for fraud and complete your order, we must collect and store the following information for each order placed; your name, e-mail, home, shipping and billing address and phone number.

What do we do with your data?

Very important to know is that we handle your data with extreme care. This data is stored securely and is not accessible to unauthorized persons. Your data is only used internally at Shop Est'Seven unless we need to give it to someone else. If that is the case, we ensure that they handle it just as securely as we do. We use your data for various purposes such as processing your order and offering you suitable offers that suit your needs.

We do not intend to collect data from website visitors who are 16 years old or younger, only if they have parental or guardian consent. We cannot control age, so we encourage parents to be involved in their children's online activities. If there are any ambiguities or questions about this, please contact us at info@shopestseven.com.

The personal information you provide may be shared with fraud detection agencies and credit reference agencies. Where required by law, we will also provide this information to any relevant law enforcement agencies. Shipping information such as your address, email address and telephone number may be shared with courier services. This information is shared in order to provide you with the best possible service and will not be passed on by our couriers to third parties for any other purpose.

Credit card and bank details will never be shared with third parties and are only used to process your order. Credit card information is encrypted and is not visible to Shop Est'Seven employees.

We also collect information about website traffic, wish lists and other commercial information that we use to map consumer patterns which we use for internal research, marketing purposes and to customize our website to better meet our consumers' needs.

PROTECTION OF YOUR PERSONAL INFORMATION

Shop Est'Seven makes every effort to ensure the security, integrity and privacy of any information you provide to us. When you place an order or access your account information, we use Secure Socket Layer (SSL) encryption to protect this information from unauthorized use. In addition, we do as much as possible to ensure that the parties we work with and share your information with have the same standards.

ACCESSING AND MODIFYING PERSONAL INFORMATION

If, for any reason, you are concerned that the personal information Shop Est'Seven has collected from you is incorrect, please log into our website to review and change your personal information.

Only you have access to this personal data through your username and password.

SUBSCRIPTIONS

We have an unsubscribe policy when it comes to communication via email. When you register with Estseven.com you have the option to unsubscribe from our email database. The purpose of the subscription is to collect information to enable you to receive up-to-date information and product offers from us.

By subscribing to our newsletter, you consent to receive communications from us via email. However, each time we subsequently contact you via email you will be given the opportunity to unsubscribe from this service by clicking the unsubscribe button at the bottom of the email. In addition, you may unsubscribe by sending an email to info@shopestseven.com.

Subscribers to our newsletter receive email notifications for new products, special offers, events and discounts. These notifications may also include marketing information from subsidiaries of Shop Est'Seven, or selected partners.

We never sell your information to third parties for marketing purposes.

Customer Service

You can reach us by email, Facebook, Instagram and chat. We will soon be available by phone as well. To help you quickly, we look up your details in our system so we can answer your question or find a solution as quickly as possible. We also analyze these contact moments so we can improve our service and serve you even better next time.

Newsletters

To stay up to date on the latest collection and best promotions, you can subscribe to our newsletter. We send the newsletter about twice a week, with the exception of (discount) promotions. If you no longer wish to receive newsletters you can easily unsubscribe.

Actions & Contests

Would you like to participate in a promotion or contest? Please leave your name and email address so we can run the promotion and announce you as a possible prize winner! Your details will only be used for the action in question unless otherwise stated.

Social media

If you socialize with us via social media, we do not store any data about you.

Corporate customers and partners

We also store data of our business contacts, but we handle it just as carefully as the data of our other customers. If we carry out an assignment for you, we use the personal data for a quotation or invoice, for example, and to make appointments.

Fraud

We hope never to encounter fraud but should it become necessary, we use customer data to prevent and deter fraud. If necessary, we must disclose data to government agencies.

Payment (afterward)

If you have succeeded on our webshop and want to pay for your order, you will enter a secure payment environment to complete your purchase. If you pay with iDeal, your details will be stored in our records so we can easily process any returns. Do you prefer to pay by credit card? Then you will be redirected from our secure payment environment to an external payment environment.

Should there be any unpaid invoices, we will forward your data to a collection agency and/or bailiff who will process the further processing.

Personal advice

If you visit our webshop or follow us on social media, we like to keep track of what you like. We like to give you personalized advice through ads on Facebook, for example. We do this using cookies. Learn more about cookies below.

Are you curious about the data we have on you or would you like to edit or delete something? Then go to your Shop Est'Seven account or contact customer service.